Softonic review

Enhance Customer Support with DeskReply

DeskReply is a free Chrome extension designed to streamline customer support by allowing users to view documents and images sent by clients directly on the support screen. This tool aims to eliminate complications in the communication process, making it easier for support teams to access necessary files without switching between multiple applications. By integrating this functionality, DeskReply enhances the overall efficiency of customer service operations.

The extension is categorized under Browsers and falls into the Add-ons & Tools subcategory, making it a practical addition for those looking to improve their support workflow. With DeskReply, support agents can respond to customer inquiries more swiftly, ultimately leading to a better experience for both the agent and the client. This intuitive tool is an essential asset for any organization focused on optimizing their customer service capabilities.

 0/1

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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.
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Softonic

In Softonic we scan all the files hosted on our platform to assess and avoid any potential harm for your device. Our team performs checks each time a new file is uploaded and periodically reviews files to confirm or update their status. This comprehensive process allows us to set a status for any downloadable file as follows:

Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

Warning

This software program is potentially malicious or may contain unwanted bundled software.

Why is the software program still available?

Based on our scan system, we have determined that these flags are possibly false positives.

What is a false positive?

It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program.

We’d like to highlight that from time to time, we may miss a potentially malicious software program. To continue promising you a malware-free catalog of programs and apps, our team has integrated a Report Software feature in every catalog page that loops your feedback back to us.

Flag any particular issues you may encounter and Softonic will address those concerns as soon as possible.